The online-streaming media company is moving the service center to California in June 2015; nearly 200 full-time employees currently work there.
The streaming media company is moving the service center to California in June 2015; nearly 200 full-time employees currently work there.
Netflix is pouring more resources into streaming video, and the Hillsboro support call center — the only one dedicated to DVDs – left it vulnerable to change.
“We’re essentially closing the call center. We’re relocating it to our corporate headquarters in Fremont,” said Cliff Edwards, the director of Corporate Communications and Technology for Netflix by phone from his office in Los Gatos, California. “We’re basically trying to centralize the workforce, as our DVD business declines.”
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