Oregon unemployment ticks higher

Job cuts in Oregon government, primarily at school districts, have helped keep the state’s unemployment rate high. Oregon’s seasonally adjusted unemployment rate was 9.6 percent in August, up slightly from 9.5 percent in July.

The customer is always right — and talkative

Customer’s expectations are at an all-time high and for a lot of people and a lot of companies, it is frightening.  For years businesses have been able to get by treating people mediocre and still making the deal.  They were able to hold a high gross profit all while having a low customer satisfaction number.  Well not anymore.