Telemarketers get most consumer complaints


The Oregon Department of Justice released its top 10 consumer complaints for 2012, and telemarketers topped the list for the second year in a row.

Share this article!

The Oregon Department of Justice released its top 10 consumer complaints for 2012, and telemarketers topped the list for the second year in a row.

For the year, the state received a total of 12,000 written complaints from consumers. Complaints about telemarketers made up about 15 percent of those, or 1,828.

Falling in line behind telemarketers were debt collection agencies at No. 2 with 1,032 complaints, a 42 percent increase from the industry’s complaint total last year. The state said the increase likely came from complaints from consumers who received suspicious, albeit valid, notices of late movies from bankrupt Hollywood Video. Home ownership issues followed in the No. 3 slot with 939 complaints. The state encouraged consumers who feel they’re wrongly being targeted by a debt collector to read up on their rights.

Read more at OregonLive.com.

{biztweet}telemarketer{/biztweet}


Published in Categories News


Latest from Oregon Business Team