5 steps toward perfect project management – the TWIST memo
In a recent analysis of causes of how projects lose money, a few key drivers emerged as causing 80% of losses — the most common being client communications failures. A TWIST Memo is a standard email you send to your client at least once a week in which you communicate with extreme clarity. This clarity leaves neither party any room to hide. It drives projects forward.

In another win for the revolution that is DNA sequencing, researchers at Oregon Health & Science University have identified the genetic mutation that causes two rare forms of leukemia.
As a business, do you ever handle or use a client’s credit card number or social security number? How about a client’s financial documents, date of birth, driver’s license number, medical records or any other sensitive personal information? If none of these, maybe your website collects information from children under the age of 13, or maybe you have a smartphone app that uses location services? For most of you, the answer will be yes, and the manner in which you handle the information is serious business.
Jim Mark, CEO of Melvin Mark Companies, shares what he’s reading.
Roger Lee, Executive Director of Economic Development for Central Oregon, shares what he’s reading.