Customers sue Target

BBC: US retailer Target is being sued by at least 11 customers over a credit card security breach in which information on 40 million cards was stolen.

Out of crisis: stop fighting fires

What if being in chaos was optional? What if crisis, or chaos, or “firefighting,” or feeling behind schedule, behind the press of constantly emerging problems, could be stopped? It can. It’s simple. It’s not easy. Here are your three steps to stop fighting fires — and getting control, confidence, and clarity.