IBM looks to improve business e-mail


REUTERS: The computer hardware company is shifting toward cloud computing and data analytics.

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REUTERS: The computer hardware company is shifting toward cloud computing and data analytics.

The new e-mail service, known as IBM Verse, includes a built-in personal assistant that can learn from a user’s behavior and draft responses to e-mails based on similar previous interactions.

It also allows users to transform e-mail content into threads for blogs and social media, view the relationships between different employees in an e-mail, mute a chain and search through attachments.

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