Majority stake of Ruby Receptionists sells for $38.8M


The majority of the Portland-based phone receptionist business’s shares were bought by Updata Partners, of Washington, D.C.

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BY JACOB PALMER | OB DIGITAL NEWS EDITOR

The majority of the Portland-based phone receptionist business’s shares were bought by Updata Partners, of Washington, D.C.

OregonLive.com reported the deal:

Ruby reported $11.3 million in revenue in 2013, up from $3.9 million in 2010. The company said Monday it has doubled its revenue and staff in the past two years.

Founded in 2003, the company employs nearly 200 and has two large Oregon sites, its headquarters in the Pearl District and a 31,000-square-foot call center in Beaverton,which opened in 2013.

The company’s founder and CEO told the Portland Business Journal that she did not sell any of her shares and that the company is looking to stay the course despite the sale.

“Being in Portland is a big part of what makes us successful,” Nelson said. “From a service standpoint, it’s business as usual. What will be different is we want to evolve our service offerings.”

Right now, the company offers its virtual receptionist services to more than 3,500 small and medium-sized businesses across the country. It provides clients with full-time receptionists during business hours, as opposed to after-hours answering services only.




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