CenturyLink 911 failure could cost company $2.9M


Utility regulators in the state of Washington want the company to pay a fine for a 911 outage in April.

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Utility regulators in the state of Washington want the company to pay a fine for a 911 outage in April.

Commission staff recommended Tuesday that CenturyLink be penalized for 11,731 violations of state law and commission rules. Most of the violations result from a failure to re-route 911 calls and a failure to promptly notify dispatch centers of the outage.

The outage took 911 service offline for all of Washington’s 6.9 million residents, according to the Washington Utilities and Transportation Commission, which says the outage affected landline phones, cell phones and even Internet calling.

Read more at OregonLive.com.




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