Rivermark Community Credit Union unveiled Live Personal Teller Kiosks in Gresham.
Rivermark Community Credit Union unveiled Live Personal Teller Kiosks in Gresham.
“I believe we’ve found a way to utilize leading edge video technology to make banking easier and more convenient for our members,” said David Noble, vice president of marketing for Rivermark. “This is really the future of financial services, and it’s much faster for our customers to do their routine transactions.”
Noble is referring to Rivermark’s introduction of Live Personal Teller Kiosks, interactive video terminals that assist customers with their banking business that formerly was done at the counter with a teller. Members are greeted via a video conference link, where loan officers and tellers at Rivermark’s corporate offices in Beaverton guide customers through myriad transactions ranging from mortgage and loan payments to opening a new account. The terminals resemble an ATM but actually represent an up and coming new practice in the industry — DIY banking.
Read more at Portland Tribune
