Comcast to repay late fees


Comcast will pay up to $23 million to Oregon customers charged late fees, in order to settle a class-action lawsuit.

Share this article!

Comcast will pay up to $23 million to Oregon customers charged late fees, in order to settle a class-action lawsuit.

The lawsuit applies to customers charged late fees between July 15, 2003 and Nov. 22, 2010.

The lawsuit, filed in Multnomah County Circuit Court, involved claims “that late fees and/or administrative fees charged by Comcast to delinquent cable television subscribers…failed to comply with the requirements of Oregon law,” according to the settlement website.

Under the agreement, Comcast will pay past and current customers who were charged late fees during that seven-year period $16 per late fee. If a consumer says they were charged more than two late fees, they must either submit proof, such as a receipt or cancelled check, or sign a notarized oath. If the person owes money to Comcast, the refund will be applied to that amount, according to the agreement, with any money left over returned to the customer.

A Portland-based consumer group, Economic Fairness Oregon, estimated that up to 500,000 current and former Comcast customers will be receiving notices of the settlement, and instructions on how to file a claim. But, the consumer group said in a statement posted on its blog Wednesday, “It’s estimated that a large portion of this $23 million settlement will go unclaimed. Under current Oregon law, the remaining money will be returned to Comcast, despite the company’s alleged wrongdoing.”

Read more at The Register-Guard.

{biztweet}comcast oregon{/biztweet}




Latest from Oregon Business Team