Not That Kind of Cable Guy
Comcast’s regional head works to overhaul the company’s reputation for bad customer service.
- Published in Tech
Old Money
How Consumer Cellular made a billion dollars cornering the senior mobile-phone market.
- Published in Professional Services
Forum highlights link between customer experience and business growth
Say you’re a company that has sold a product successfully for the past 100 years. The product is solid, and so is your market share.
- Published in Professional Services