Hollywood Video works with customers


Bankrupt Hollywood Video is working with customers to repair credit from what many customers are calling bogus late fees.

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Bankrupt Hollywood Video is working with customers to repair credit from what many customers are calling bogus late fees.

Today Attorneys General from 50 states settled with Hollywood Video to repair any negative impacts to customers’ credit from collection agencies reporting they did not pay. Hollywood officials also agreed to quit charging customers both for movies they did not return and late fees on those same movies. 

According to the settlement Hollywood Video’s problems with customers began after it filed for Chapter 11 bankruptcy in 2010. The court’s approved plan created a liquidating trust to collect an estimated $244 million in outstanding debts reportedly owed by 3.3 million customers. The trust contracted with Credit Control Services Inc., in Massachusetts, which in turn subcontracted to national Credit Solutions of Oklahoma.

Read more at KGW.com.

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